Reference

Terms That Govern Your india3x Account

These terms set out how your account on india3x works — what you agree to when you join, how we handle your wallet activity through bKash, Nagad, and Rocket, and what both sides are responsible for.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessYour rights stated clearlySupport contact included
india3x Terms That Govern Your india3x Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Rights

We store your account data on secured servers and do not share personal details with third parties outside of what is required for payment verification — for example, confirming a bKash or Nagad transaction matches your registered identity. You have the right to request a copy of the data we hold on your account at any time by contacting support with your account reference. You can also request corrections to account details that appear inaccurate.

Data Retention

We keep your account data for as long as your account is active and for a period after closure, as required by applicable financial and platform regulations in your eligible region.

Cookie Use

We use session cookies to keep you logged in and functional cookies for wallet transaction flows. You can manage cookie preferences in your browser settings without losing account access.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorized access, contact support immediately — we can freeze your wallet while you reset credentials.

Requesting Changes

To update your registered mobile wallet number — bKash, Nagad, or Rocket — contact support directly. Changes to payment details require identity re-verification before they take effect.

TERMS SUPPORT CONTACT

Reach Us About Your Terms Questions

If anything in these terms is unclear — or if you believe a term has been applied incorrectly to your account — our support team handles these queries directly. You can reach us through live chat from your account dashboard, by email, or via the help section in the mobile interface. We aim to respond to terms-related queries within one business day, though response times can vary.

Live Chat Open your account dashboard and select the chat icon. Our team handles terms queries, account holds, and wallet verification questions directly from there.
Email Support Send your query to our support address listed in the Help section. Include your account reference number so we can pull up your terms history quickly.
Help Centre The Help section on mobile covers common terms questions — account eligibility, wallet limits, and what triggers a verification request — without needing to contact us.

Questions About These Terms Answered

These are the questions we hear most often about how our terms apply to real account situations. If your question is not covered here, live chat from your dashboard is the fastest way to get a direct answer.

Account eligibility depends on your local law and the eligible regions we operate in. It is your responsibility to confirm that accessing our platform is lawful where you are before registering.

We may ask for identity documents at any point, particularly before processing a withdrawal. You will receive a notification on your account with the specific documents required and the timeframe for submission.

No. Deposits and withdrawals must go through a mobile wallet — bKash, Nagad, or Rocket — registered in your own name. Third-party wallet use is a terms breach and can result in a withdrawal hold.

Contact our support team through live chat or email with your account reference number. We will provide a summary of the personal data we hold on your account within a reasonable timeframe.

Withdrawals can be held if identity verification is pending, if the withdrawal method does not match your registered wallet, or if our security checks flag unusual account activity for review.

We notify you through the contact details on your account — usually the mobile number linked to your bKash, Nagad, or Rocket wallet. Continued account use after the effective date means you accept the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.